1. What is Coconut Apricot wax? I've only heard of soy and paraffin. Coconut Apricot Wax is a natural blend of natural apricot and coconut. It's also toxin-free, paraben free, phthalate free and environmentally friendly. Cocnut Apricot wax is a great alternative for someone with sensitivity to soy candles.
2. Why are your candles all white?
Some candle dyes can have hidden toxins and we want to keep our products as clean and pure as possible.
3. How can I properly care for my candles?
Only burn your candle for 2-4 hours at a time. Also, trim your wick to 1/4" before every burn, and keep out of reach of kids and pets!
4. Do you offer wholesale or bulk pricing?
We are now accepting wholesale orders on Faire. Visit us here to order or for more information.
5. How much is shipping? Do you offer local pick up or delivery?
Shipping prices are currently based on USPS rates and are subject to change.
Local delivery is available for select zipcodes in Pennsylvania and include a $5 delivery fee. Due to Covid-19, local pick up is not available.
6. What is your refund/return policy?
We are not accepting returns, due to Covid-19. Unfortunately, we cannot refund or exchange a product because you don't like the fragrance. We’ve included detailed scent descriptions for every product, and we’re also happy to answer any scent or product related questions before you place your order. We are not responsible for damages during transit. However, if it happens, we'll work with you on the issue. Please email photos of the damaged goods to us at email@example.com within 3 days of receiving your order.
We’re also not responsible for lost or stolen packages. Please contact us if you receive confirmation that your package was delivered, but you haven't recieved it. We will file a claim with USPS. Please make sure all shipping information (emails and adresses) is correct before submitting/finalizing your order.
7. I live in Texas. How long will it take to get my order?
Once your order is placed, it will be processed. It could get shipped as soon as the next business day. We currently use USPS and the average time for delivery is 3-5 days.
8. Do you ship outside of the United States?
As of right now, we do not ship outside of the United States. We are working towards finding the cheapest shipping option for international customers. Stay tuned for updates on international shipping!
9. Why did you pick the name Forever Forty-Nine Candle Co?
We picked the name Forever Forty-Nine Candle Co. as an homage to Loren’s late mother. She was always Loren’s biggest support system and we like to believe she would've absolutely loved Forever Forty-Nine Candle Co.
10. How many states have you shipped to?
We’ve shipped to 21 states so far!